Updated Practice Procedures

Sept 15/2022

• Masks are mandatory
  • when transferring your pet to the staff member and it requires you to be less than 6ft (2m) apart
  • when interacting with the staff at the pick-up window
• We are currently allowing one client in with their pet(s).
  • clients must wear a mask when entering the clinic.
  • masks will be provided if the client does not have one.
• DO NOT LEAVE the parking lot during your appointment unless you have signed the consent paperwork to
  have your pet admitted to the hospital and/or are prepared to pay a boarding fee
• Please bring a phone to your appointment
  • call (705) 472-1570 when you arrive to let the staff know you are there
• Contactless payment is preferred.
  • we can take credit cards or VISA debit over the phone
  • we now have interac “tap” contactless payment
  • e-transfer is no longer available

We appreciate all of our client’s cooperation through these difficult times